Introduction
WhichWay ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). By using the App, you agree to the terms of this policy.
Information We Collect
- User Input: Text preferences and image files submitted through the App.
- Device Information: Non-personally identifiable technical information such as device type and OS version.
- Account Information: When users create an account, we collect email address, display name, and authentication tokens. These are stored securely using Firebase Authentication.
- Analytics Data: We use services such as Firebase Analytics to collect anonymized app usage statistics to improve the App.
How We Use Your Information
- To provide personalized recommendations based on uploaded content and preferences.
- To improve app functionality and user experience.
- To monitor and analyze usage (anonymized data only).
- To enable and manage user account features.
Data Storage, Security and Retenion
Uploaded images and text are stored temporarily and processed to generate recommendations. Images are uploaded to secure, privacy-conscious services like Cloudinary. User preferences, images, and recommendations may be saved to a secure database such as Firebase Firestore.
We implement reasonable security measures to protect your data, but no system is 100% secure.
Uploaded images and inputs are retained only as long as needed for processing. Authenticated user data is retained for as long as the account is active and is deletable upon request.
Third-Party Services
Our App uses the following third-party services:
- OpenAI: We use OpenAI's services to analyze images and generate recommendations.
- Cloudinary: We use Cloudinary to store and process images.
- Firebase: We use Firebase for authentication, analytics, and database.
Each of these services has their own privacy policies that govern how they handle your data.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your personal information
- Correcting inaccurate information
- Deleting your information
- Restricting or objecting to processing
To exercise these rights, please contact us at info@nostove.com.
Children's Privacy and Age Restrictions
The App is intended for general audiences. We do not knowingly collect information from children under the age of 13. If you believe your child has submitted data, please contact us to request deletion.
App Store Privacy Disclosure
- Data Collected: Images and text preferences submitted by users, and account data such as email addresses for registered users.
- Data Linked to User: Email address and authentication token for account users. Anonymous data is not linked to any identifiable user.
- Tracking: We do not use advertising tracking or share personal information with advertisers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@nostove.com.